This Privacy Policy explains how Cafe 115 collects, uses, and protects your information when you use our website, contact us, or place an order.
At Cafe 115, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we may collect, how we use it, and how we keep it safe.
When you use our website, place an online order, contact us, or make an enquiry, we may collect information such as your name, telephone number, email address, delivery or collection details, order details, and payment-related information.
We may also collect basic technical information such as your browser type, device type, IP address, and website usage data.
We use your information to process orders, confirm collection or delivery details, respond to enquiries, provide customer service, improve our website, and manage our restaurant and takeaway services.
We may also use your information to contact you about your order or to resolve any issue connected with your purchase.
If you place an order online, your order information is used to prepare and manage your food order. Payment details may be handled securely by third-party payment providers. Cafe 115 does not store full card details on the website.
Our website may use cookies or similar technologies to help the site work properly, remember preferences, improve performance, and understand how visitors use the website.
You can control or disable cookies through your browser settings, although some website features may not work correctly if cookies are disabled.
We do not sell your personal information. We may share limited information only when needed to process your order, manage payments, provide delivery services, operate our website, or comply with legal requirements.
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no online system can be guaranteed to be completely secure at all times.
We keep personal information only for as long as necessary to provide our services, manage orders, maintain records, resolve disputes, and meet legal or accounting requirements.
You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request that certain information be deleted where appropriate.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
If you have any questions about this Privacy Policy or how your information is handled, please contact Cafe 115 directly.