Please read these terms carefully before placing an order, using our website, or visiting Cafe 115.
These Terms & Conditions apply to the use of the Cafe 115 website, online ordering service, restaurant, and takeaway services. By using our website or placing an order with us, you agree to the terms outlined below.
Cafe 115 is a restaurant and takeaway located at 115 High Street, Fort William. We provide freshly prepared food, drinks, sit-in dining, takeaway, and online ordering services where available.
When placing an online order, you are responsible for checking that all items, quantities, collection or delivery details, contact information, and payment details are correct before confirming your order.
Once an order has been accepted and preparation has started, changes or cancellations may not always be possible.
All prices shown on our website are listed in GBP and may be updated from time to time. We aim to keep prices accurate, but errors can occasionally occur. If a pricing error is found, we may contact you before accepting or preparing the order.
Payment options may include online card payment, cash, or other payment methods shown at checkout.
Collection and delivery times are estimated and may vary during busy periods, bad weather, staff shortages, or circumstances outside our control.
For collection orders, please arrive at the estimated collection time and provide your order details when requested.
Some of our dishes may contain allergens or may be prepared in areas where allergens are present. If you have a food allergy, intolerance, or dietary requirement, please contact us directly before placing your order.
We will do our best to help, but we cannot guarantee that any item is completely free from traces of allergens.
Menu items are subject to availability. We may update, remove, or substitute items where necessary. Images used on the website are for presentation purposes and actual dishes may vary slightly.
Refunds or cancellations may be considered depending on the order status and the reason for the request. Once food has been prepared, dispatched, or collected, refunds may not be available unless there is a clear issue with the order.
If there is a problem with your order, please contact us as soon as possible so we can review the issue.
We aim to keep our website information accurate and up to date. However, opening hours, menu items, prices, offers, and availability may change without prior notice.
Any offers, discounts, or promotions are subject to availability and may be changed or withdrawn at any time. Offers cannot always be used together unless clearly stated.
We reserve the right to refuse service where a customer behaves in an abusive, threatening, unsafe, or inappropriate manner towards our team, other customers, or delivery staff.
Cafe 115 will not be responsible for delays, losses, or issues caused by events outside our reasonable control, including technical issues, weather conditions, supply problems, or third-party service failures.
If you have any questions about these Terms & Conditions, your order, or our services, please contact Cafe 115 directly.